Stuck? • We're On Our Way
Breakdown, flat battery, punctured tyre, accident, or a car that simply won't start — call us and a recovery vehicle will be dispatched to you anywhere in Dubai, day or night. No waiting, no arguing, no inflated emergency pricing.
Dubai's Trusted Recovery Partner — Day and Night.
There are two kinds of workshops in Dubai. The ones that help you when it's convenient for them, and the ones that pick up the phone at 2 AM on Sheikh Zayed Road when your car decides it's had enough. We're the second kind.
Our recovery fleet is on standby across Dubai around the clock, staffed by trained operators who know how to handle everything from a Lamborghini that won't start to a Land Cruiser stuck in soft sand. Every vehicle is loaded, strapped and transported the way it should be — no dragging, no damage, no drama.
And because we're a full-service workshop, we don't just drop your car off somewhere and disappear. If you want, we'll bring it straight to our Al Quoz service centre and diagnose the problem for you — the recovery is often just the start of getting you properly back on the road.
- 24-hour dispatch team — calls answered by humans, not voicemail
- Flatbed and wheel-lift trucks for cars, SUVs and exotics
- Fully insured — your vehicle is covered from pickup to drop-off
- Transparent fixed pricing quoted before dispatch, not after
Every Roadside Situation, Handled.
Eight core recovery and assistance services, all available across Dubai, 24 hours a day, seven days a week.
Vehicle Breakdown Recovery
Car won't start, engine cut out, or something's failed on the road? We recover your vehicle safely and get you off the highway fast.
Towing Service
Proper flatbed and wheel-lift towing — the correct method for your drivetrain. No dragging, no damage, no improvised straps.
Roadside Assistance
Flat battery, flat tyre, out of fuel, locked out — many problems can be fixed where you're parked. We try roadside first, always.
Emergency Recovery
Urgent dispatch for dangerous situations — car blocking traffic, stranded on a highway, or unsafe to remain where it is.
Jump-Start Assistance
Dead battery? Our technician arrives with a portable booster pack, jump-starts your car, and tests your battery on the spot.
Vehicle Transportation
Moving a car between emirates, delivering a new purchase, or sending a classic to storage — we transport with care and full insurance.
Accident Vehicle Recovery
Post-collision recovery handled with care and sensitivity. We coordinate with police and insurers and get your car safely to the workshop.
24/7 Emergency Calls
Our dispatch line is staffed around the clock — 3 PM or 3 AM. Real people answer, and a recovery truck is dispatched immediately.
Four Steps From Stranded to Sorted.
From the moment you call to the moment your car is safe — here's exactly what happens.
You Call or WhatsApp
Tell us where you are and what's happened. Share your live location on WhatsApp if you can — it saves precious minutes.
We Dispatch Instantly
Our dispatcher sends the nearest available recovery truck and gives you a clear ETA plus the driver's number.
We Arrive & Assess
The operator assesses the situation on arrival. Many issues — battery, tyre, fuel — can be fixed on the spot without recovery.
Recovered & Delivered
If recovery is needed, we load your car safely and deliver it to our Al Quoz workshop or any address you choose.
We Cover All of Dubai — and Beyond.
Our recovery trucks are stationed across the emirate, which means wherever you break down, someone is already nearby. We cover every major road, every community, and every industrial zone in Dubai — plus inter-emirate transport to Abu Dhabi, Sharjah and the Northern Emirates on request.
Why Dubai Drivers Call Us First.
Plenty of recovery services exist in Dubai. Here's what makes us different when it actually matters.
Genuinely 24/7
Not "24/7" with a voicemail at night. Our dispatch line is answered by a real person every hour of every day.
Fully Insured
Your car is covered against damage from the moment we load it to the moment we hand the keys back.
Fixed Pricing
You're told the exact cost before we dispatch. No inflated emergency fees, no surprise add-ons when we arrive.
Workshop Backup
Recovery is only half the job. Once your car is with us, our full-service workshop can diagnose and repair it.
What to Do While You Wait.
Three simple things that keep you and your passengers safe until our recovery truck arrives.
Get Off the Road
If you can, pull over to the hard shoulder or the right-most lane away from traffic. Turn on your hazard lights immediately — this is the single most important thing you can do.
Stay Behind the Barrier
If you're on a highway, exit the car on the side away from traffic and stand behind the crash barrier. Do not stand in front of or behind the vehicle — even for a moment.
Keep Us Updated
If your location changes, or if police or another service arrives, send us a quick WhatsApp. We'll coordinate with whoever is already on scene and adjust the dispatch if needed.
Before You Call
The answers most drivers need — and if your question isn't here, just call and ask.
Our average response time within Dubai is under 30 minutes, though it can be slightly longer during peak traffic hours or for remote locations. When you call, we'll give you a realistic ETA based on exactly where you are and where our closest truck is — never a fake "we'll be there in 10 minutes" that turns into an hour.
No. Our pricing is the same whether you call at 8 AM on a Tuesday or 3 AM on a Friday. We quote you a fixed price before dispatch, and that's the price you pay — no night surcharge, no weekend surcharge, no hidden fees. Emergency shouldn't come with an emergency surcharge.
The more you can tell us, the faster we can help. Ideally have ready: (1) your exact location — ideally a WhatsApp live pin, (2) your car's make, model and colour, (3) a quick description of what's gone wrong, and (4) whether the car is in a safe position or blocking traffic. If you're not sure about any of this, don't worry — just call and we'll walk you through it.
Yes. We recover supercars, classic cars and modified vehicles regularly. We use flatbed trucks with gentle ramps and soft-strap tie-downs that won't mark wheels or damage underbody components. If you have a very low or very valuable car, let us know when you call so we can send the right truck — sometimes we send a second operator for extra care on exotics.
Wherever you want. The most common destinations are (1) our Al Quoz workshop so we can diagnose and repair it, (2) your home or office, or (3) another workshop of your choice. We'll ask you when you call and confirm the destination before dispatch — no surprise drop-offs.
Yes — we regularly transport vehicles between Dubai and Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Umm Al Quwain. Inter-emirate transport is quoted at a fixed rate based on distance, and we'll give you the exact price before we dispatch. No per-kilometre surprises.
Our service is fully insured for the vehicle while it's in our care — from the moment it's loaded to the moment it's delivered. If your own car insurance includes roadside assistance, you may also be able to claim our recovery back. Just ask us for a receipt and we'll provide everything your insurer needs.
Then we'll fix it on the spot — no towing needed. Our technicians carry booster packs, spare fuel, tyre-changing equipment and basic tools on every truck. Many of our call-outs are resolved in under 10 minutes without your car ever being loaded. It's cheaper for you, faster for you, and we'll only recommend recovery if the car genuinely can't be driven safely.
Car Won't Move? Call Us Right Now.
One number, one call, one truck on the way. Save this number in your phone today — you'll thank yourself the day you actually need it.
Get in Touch
Have a question about our services or need a quote? Fill out the form and our team will get back to you as soon as possible.
Visit Us
26 26th St - Al Quoz Ind.second
Al Quoz - Dubai - United Arab Emirates
Call Us
Email Us
info@alzubairautocare.com